Best Repairs &
Maintenance Service

Recognising excellence in the essential work that keeps homes safe, comfortable, and well-maintained.

Recognising excellence in the essential work that keeps homes safe, comfortable, and well-maintained, this award celebrates teams and services that deliver high standards, efficiency, and reliability. Judges will look for strong performance, innovation, and positive feedback from tenants.

Judges will be looking for: Consistent performance data (such as response times, satisfaction rates or quality scores), innovative approaches to improving efficiency or communication, and evidence of positive tenant feedback.

Organisation Name

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Contact Name

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Email Address

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Overview: Describe how your repair service operates, including team structure and responsibiities

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Performance: Explain your approach to delivering a consistent, high-quality service to customers

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Innovation: Highlight any new systems, technologies or processes introduced in the last 12months

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Evidence: Provide measurable data such as completion times, right-first-time rates or satisfaction scores

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Supporting Material: You can upload up to 3 files to support your submission (images, reports or data - max 10MB)

Testimonials: You can upload testimonials from residents, colleagues or partners to support your submission.

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© People In Housing Awards 2025

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