AI Innovation in Housing.

Recognising outstanding use of AI to improve housing services and resident outcomes.

This award recognises organisations putting AI to work in housing, from predicting repairs before they're reported to smarter allocations and chatbots that get residents answers faster. It's for those using the technology with purpose and who can show it's made a real difference to residents and the teams supporting them.

Judges will be looking for: practical applications that deliver measurable results, keep people at the centre, and offer lessons the rest of the sector can pick up.

Who can enter: Housing associations, local authorities, contractors, and suppliers using AI within housing services.

Organisation Name

Email Address

Describe the AI solution or initiative, the problem it was designed to address and how it is being used within your housing service.

Explain how the solution was introduced, including how colleagues, residents or housing partners were involved and any challenges you had to overcome.

Provide measurable evidence of the difference the innovation has made. This could include service improvements, time or cost savings, improved customer experience, better decision-making or other relevant results.

Explain how the use of AI has improved outcomes for residents or helped colleagues deliver a better housing service.

Describe how you have ensured the technology is being used responsibly, including areas such as oversight, accuracy and transparency, and how the approach could be developed or replicated further.

Supporting Material: You can upload up to 3 files to support your submission (images, reports or data - max 10MB)

Choose a file ... Files must be less than 10MB. Allowed file types are pdf, doc, docx, ppt, csv, xls

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