AI Innovation in  Housing.

Recognising outstanding use of AI to improve housing services and resident outcomes.

This award recognises Midlands housing organisations putting AI to work, from predicting repairs before they’re reported to smarter allocations and chatbots that get residents answers faster. It’s for those using the technology with purpose, who can show it’s made a real difference to residents and the teams supporting them.

Judges will be looking for: Practical applications that deliver measurable results, keep people at the centre, and offer lessons the rest of the sector can pick up.

Who can enter: Housing associations, local authorities, contractors and sector bodies using AI within housing services. Technology suppliers can be named as a partner in a housing provider’s entry.

Entries close: Friday 18th December 2026

Organisation Name

*

Email Address

*

Contact Name

*

The Solution: Describe the AI solution, the problem it was designed to address and how it is being used within your housing service.

*

Implementation: Explain how the solution was introduced, including how colleagues, residents or housing partners were involved and any challenges you had to overcome.

*

Evidence of Impact: Provide measurable evidence of the difference it has made. This could include service improvements, time or cost savings, improved resident experience, better decision-making or other relevant results.

*

Responsible Use: Describe how you have ensured the technology is being used responsibly, including oversight, accuracy and transparency, and how the approach could be developed or replicated further.

*

Describe how you have ensured the technology is being used responsibly, including areas such as oversight, accuracy and transparency, and how the approach could be developed or replicated further.

Supporting Material: You can upload up to 3 files to support your submission (images, reports or data - max 10MB)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

People in Housing Awards 2027

|

built by: huzzah!