Best Repairs &
Maintenance Service.

Recognising excellence in the essential work that keeps homes safe, comfortable, and well-maintained.

This award celebrates Midlands repairs and maintenance teams delivering high standards, efficiency and reliability for tenants.

Judges will be looking for: Consistent performance data (such as response times, satisfaction rates or quality scores), new approaches to improving efficiency or communication, and evidence of positive tenant feedback.

Who can enter: Housing associations, local authorities, contractors and sector bodies.

Entries close: Friday 18th December 2026

Organisation Name

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Contact Name

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Email Address

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Overview: Describe how your repairs service operates, including team structure and responsibilities

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Performance: Explain your approach to delivering a consistent, high-quality service to tenants over the past 12 months

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Improvements: Highlight any new systems, technologies or processes introduced in the last 12 months

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Evidence: Provide measurable data such as completion times, right-first-time rates or satisfaction scores and include before and after figures where you can

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Supporting Material: You can upload up to 3 files to support your submission (images, reports or data - max 10MB)

Testimonials: You can upload testimonials from residents, colleagues or partners to support your submission.

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People in Housing Awards 2027

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