Best Resident Care Support  Initiative.

Honouring proactive, data-led approaches that improve homes, health, and resident confidence.

This award recognises Midlands initiatives that support residents before problems escalate, rather than waiting for a crisis. It’s for teams using data, insight and genuine care to spot needs early, and who can show that acting sooner has built trust and confidence among the people they support.

Judges will be looking for: A proactive initiative that identifies and addresses resident needs early, effective use of data or insight to shape and target support, measurable improvements to resident wellbeing, health or confidence, and an approach built around what residents need.

Who can enter: Housing associations, local authorities, contractors and sector bodies.

Entries close: Friday 18th December 2026

Organisation Name

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Contact Name

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Email Address

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The Initiative: Describe the resident care or support initiative, why it was introduced and the needs or challenges it was designed to address

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Identifying Need: Explain how residents who may need additional support are identified and how that support is tailored to individual circumstances

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Joined-up Support: Describe how teams, data, services or external partners work together to provide joined-up and effective support

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Evidence of Impact: Provide measurable evidence of the difference the initiative has made. This could include improvements in health, wellbeing, confidence, tenancy sustainment, financial stability, living conditions or access to support

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Learning: Explain what you have learned from the initiative, how it has influenced your wider approach to resident care and whether it could be replicated or developed further

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Supporting Material: You can upload up to 3 files to support your submission (images, reports or data - max 10MB)

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People in Housing Awards 2027

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